Frequently Asked Questions (FAQ)

This page contains 20 of the most frequently asked questions, if you have any other questions,
please feel free to contact us. Click on the question to have it answered.

• What is included in the price quotation?

• Is the purchase price that you quote fixed?

• What happens if there is a price increase from the manufacturer, will I have to pay it?

• How do I pay my deposit and what guarantee do I have of security for my money?

• Once I have paid my deposit, what happens if I change my mind can I get my money back?

• Can you deliver to my home address?

• How will the car get to the U.K.?

• Can I collect the car myself from the supplying dealer?

• Will the car be insured in transit?

• When do I become liable for insurance?

• What if the car is damaged when it arrives?

• Has any damage occurred to date?

• Will the car be to U.K. specification?

• Can I order accessories and manufacturers options?

• What is the delivery time of my new car?

• Will I know the name and address of the supplying dealer?

• Will I get a guarantee with the car?

• Who will service my car?

• How do I register my car and get my number plates and road fund licence?

• Who pays the VAT and how?